Veritas Global Protection has grown to become an industry leader in the auto service contracts market within a short period. This can be attributed to the steady leadership of the founder and president, Elijah Norton.
The company executive was already in the auto service contracts industry before establishing Veritas Global Protection. He used to sell contracts for third parties. This is where he noticed the deficiencies in the industry and decided to take a leap of faith to sort out those deficiencies.
Sustainable businesses are usually established to fill gaps in the industry, and Elijah Norton noticed many gaps. One of them was poor customer service. At the time, leaders in the industry did not value the feedback of customers and offered highly-priced contracts that did not meet client needs.
The Birth and Growth of Veritas Global Protection
When Elijah Norton established Veritas Global Protection, he had only two staff members. Currently, the company employs dozens of employees and has thousands of partners across the country.
The company has also started offering vehicle protection plans in Europe, Canada, Mexico, and some parts of central and South America. The increasing demand for their services and the company’s rapid growth are proof that Elijah Norton got it right from the start.
The Importance of Innovation in Business
Innovation is important in the business world. Without it, there would be no growth. Innovation, whether in the quality of customer service offered or new products, is crucial because consumers are always looking for something better.
Through innovation, entrepreneurs can identify shortcomings in a product or service, take into consideration customer feedback, and develop new products and services. The result is improved customer satisfaction, a loyal customer base, and business growth.
Innovative Vehicle Protection Plans
i) Electric Vehicle Protection Plans
In addition to the traditional vehicle protection plans offered by most service providers, Veritas also offers protection plans for fully electric vehicles. The vehicle protection plan covers battery replacement, something that most other plans in the industry do not cover. This vehicle protection plan was developed specifically with the owners of electric vehicles in mind, so it addresses all their needs and concerns. With an electric vehicle protection plan, you can drive your vehicle without worries, as Veritas has you covered.
ii) Exotic Vehicle Protection Plans
Veritas Global Protection created a vehicle protection plan that caters specifically to the needs of people who own high-end exotic and luxury vehicles. These vehicles usually come with limited support in the country. While they may be highly reliable, spare parts and competent auto service do not come easily. Whether you own a Lamborghini, Bugatti, Ferrari, Bentley, Rolls Roys, or any other type of high-end foreign vehicle, you will find that the exotic vehicle protection plan offered by Veritas will cater to your needs.
iii) Bonus Services
Veritas Global Protection also offers bonus services with all their vehicle protection plans. This includes the rental car service, free towing, and emergency roadside assistance. This means that if your vehicle breaks down by the roadside, you can get assistance from a team of competent mechanics.
Veritas works with thousands of mechanics spread out across the United States. Wherever your vehicle may break down, there is a local partner nearby who is ready to help you. Just call the company and ask for assistance.
If your vehicle takes a long time to repair, the company will also provide you with a rental car to use until your vehicle is fixed. This is meant to ensure you’re not inconvenienced.
The customer support team at Veritas Global Protection is always responsive. When clients, local partners, or members of the public call the company, there is usually a team on standby to offer assistance.
Questions are answered conclusively, as the team is usually forthcoming with information. If something can be done, the team will relay the information to the caller. If it can’t be done, the team will also relay the information to the caller. The company’s responsiveness is meant to improve customer service quality.
Innovation is the Key to Growth
Veritas Global Protection has demonstrated innovation since it was established. This is what has been attracting more and more customers over the years. When Elijah Norton saw that service providers were not flexible in their service contracts, he created several vehicle protection plans to address the needs of different types of consumers.
After all, some people may want bumper-to-bumper vehicle protection plans, while others may only want a contract that covers the powertrain of their vehicles. Similarly, some customers may want a contract that only covers a specific list of components, so Veritas is always ready to accommodate them with customized vehicle protection plans.
Why Buy a Vehicle Protection Plan?
When you buy a new vehicle, you will have peace of mind knowing that the comprehensive insurance policy and the manufacturer’s warranty offer sufficient protection to your vehicle. Upon reading your warranty and insurance policy, however, you may come to discover that there are some gaps in coverage. The best way to fill those gaps and ensure you’re covered is to buy a vehicle protection plan.
Manufacturer warranties usually expire within 3-5 years, depending on the type of vehicle you buy and the manufacturer. When the warranty expires, you will be left exposed. By purchasing a vehicle protection plan that offers bumper-to-bumper coverage, you will enjoy the same level of coverage as before. Be sure to read the terms and conditions of an auto service contract before you sign any contracts and make payment.